Shipping policy

DELIVERY TIME

There are various delivery methods that we provide; second class, first class, Royal Mail recorded delivery, Royal Mail Standard Parcels or you can choose to come pick up your items direct from us. Please note that recorded delivery and some Standard Parcels may require a signature on receipt and may incur a small surcharge. The majority of orders leave us within 48 to 60 hours, depending on stock availability. Please note that for delivery purposes – items are dispatched Monday-Friday only. Items purchased on a weekend or Friday after 3pm will leave on Monday.
Customers must enter their full details online, in order that any queries can be dealt with as soon as possible.
**Sometimes adverse weather conditions may limit the services provided to us by the Royal Mail or Couriers – please note that we cannot be held responsible for delays caused by external companies**

OUT OF STOCK ITEMS

We will do our utmost to complete all orders fully and may from time to time substitute an out of stock product with a similar item or duplicate items already purchased to avoid any delays in shipping. If the products you have ordered are out of stock – we will notify you and give you an estimated time of when they are due in.

OVERSEA’S ORDERS: (Non UK Mainland)

Please note that the shipping costs provided by the site must be regarded as an estimate and should the item cost considerably more, we reserve the right to withhold the order, and notify you of the expected delivery cost. This will then be billed separately.

At present we will not ship large items overseas (Dartboards, Cabinets, Dart Mats) unless by prior arrangement.

DELIVERY RESTRICTIONS AND COSTS

Certain restrictions will apply to our postage costs. We cannot offer our unique flat rate to non-mainland addresses for any heavy or large items, as the costs of sending via courier are high. For these orders we will inform customers prior to sending.

Restricted Areas:

Northern Ireland (BT Postcodes)

Islands and Scottish Highlands: (restricted postcodes:)

AB31-56, FK19-21, HS, IV, KA27-28, KW, PA20 and above, PH, ZE, including all addresses within the Isle of Man, Isle of Wight, and Isles of Scilly.
All the above postcodes will be subject to an estimated 10 pounds delivery fee.

SPECIFIC DELIVERY DATE REQUESTS

If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc, please inform us so we can make every effort to meet this deadline. Please note, to guarantee pre-Christmas delivery we require you to order before 10th December.